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Terms and Conditions

1. Introduction

By accessing Design Genie, you agree to the terms laid out on this page. If you disagree with any part, please discontinue using our services.

2. Orders & Payment

Orders must be paid in full before processing. All prices are in PKR and include applicable taxes.

3. Shipping & Delivery

Orders are shipped within 2-3 working days. Estimated delivery time is 5-7 days depending on location.

4. Returns & Refunds

You may return unused products within 7 days. Refunds are initiated after quality check. Return shipping costs may apply.

5. Product Availability

All products are subject to availability. If a product is unavailable after ordering, you will be notified and refunded.

6. User Responsibilities

You agree to provide accurate details and avoid misuse of the platform. You are responsible for keeping your login credentials secure.

7. Prohibited Uses

You may not use our platform for any unlawful purpose, harassment, or harm to the service, company, or other users.

8. Intellectual Property

All content, logos, and designs on Design Genie are our property and protected under copyright law.

9. Limitation of Liability

Design Genie is not liable for indirect damages resulting from your use or inability to use the site.

10. Changes to Terms

We may revise these terms without notice. Continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These terms shall be governed under the laws of Pakistan. Any disputes will be resolved in the courts of Karachi.

12. Contact

For legal or terms-related queries, reach out to us at support@designgenie.com.